SO
Sunet O
1 reviews | Active since Oct 2009
18 Sept 2024, 09:11
Great staff member!
This review is not for Dotsure, but rather one of their consultants. We recently had a less than ideal experience with Dotsure. I reached out to cancel my policy and was assisted by Candice Wilke. She went the extra mile by offering to assist with the investigation into what went wrong, after days of not getting any assistance. To top it, this is not her job! She comes across as caring, friendly and extremely helpful. We are forever grateful for the way in which she handled the situation. You need more people like this working for you :-) before it gets to retentions. I still cancelled, but wanted to let you know of how impressed I am with her efforts.
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Replies (1)dotsure.co.za's replyOfficial
18 Sept 2024, 11:49Hi Sunet, Thanks for the awesome feedback! ;-) dotsure.co.za
dotsure.co.za's reply18 Sept 2024, 11:49
Official
Hi Sunet, Thanks for the awesome feedback! ;-) dotsure.co.za
