BL
Bethany L
1 reviews | Active since Oct 2021
26 Oct 2021, 15:06
Great Service, very helpful
I've been with dotsure since April and feel the service is very good. I submitted my first claim last week Thursday (21st Oct) after my dog ate something which made him sick. On the 26th Oct I got an email saying they cover everything and will pay the bill in full, as well as a cute "Get Well Soon" card.
The only slight downside is the time it takes to get reimbursed, I'm my case over a week as the money may only reflect on the 29th. But they did send as sms saying that they received more claims that usual , so it might not always take as long.
So if you can afford to pay the vet bill and survive till the reimbur*****t I highly recommend them.
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Replies (1)dotsure.co.za's replyOfficial
26 Oct 2021, 15:16Hi Bethany,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply26 Oct 2021, 15:16
Official
Hi Bethany,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
