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marinet O

1 reviews | Active since Mar 2015

24 Mar 2021, 09:43

Great service from Dotsure Pet insurance consultant

My claim was handed to Samantha Armstrong, she was friendly, courteous, phoned me on a Friday afternoon just before 17:00 to inform me that my claim has been finalized and when the payment will be made. She was the 1st consultant to ensure that my claim amount was calculated correctly, on all my previous claims i had to phone and explain that the payment calculations were incorrect. Samantha, thank you for going the xtra mile and for keeping the Dotsure flag flying high.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply24 Mar 2021, 09:55
Official
Hi Marinet, 

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Samantha as well. ;-) 

The dotsure.co.za family