1 reviews | Active since May 2013
Great service from DotSure and Sibahle Pebi
I've waited 2.5years to have a claim and write this review.. On Friday my doggo got into a fight with a dog passing by the gate (the gate was broken and the dog walker was just standing there as his Rottie was going mad at our gate) and the gate wiggled open from all the commotion. Naturally with the gate open a little, the dogs got stuck into each other, luckily nothing too serious, but there was still blood and a few puncture wounds on my dogs chest, so off we went to the vet to get him checked out. An anti-inflammatory and another injection, and then some antibiotic tablets to take for the next couple days. Made my payment and filled out my Dotsure claim form which I submitted the same day after chatting with Sibahle Pebi to confirm the process. Needless to say, she was very helpful, and informed me that the refund would take 2-3 days to show up in my account. Wake up on Saturday, and the full amount had been refunded to me and had reflected in my account within 24hrs - consultation fee, injections and medication fee! Super impressed with the service from DotSure! If you're looking for a good pet insurance, these guys are the ones to go with! THANK YOU!
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
