1 reviews | Active since Jul 2019
Great service, but you're tied to a Netstar contract for 3 years...
Happy with most things so far (consultants are excellent and speak my language which I appreciate). However, one little thing, when you take out the insurance you are forced into a 3 year contract with Netstar for a tracking device that gets installed into your vehicle. They explain upfront that if you cancel your insurance with Dotsure the remainder of your contract with Netstar will continue. When asking how I would be able to get out of the Netstar contract they kind of brush it off by saying you can give notice but there will be a "cancellation fee". And no one seems to be able to give you the mysterious cancellation fee amount because "it can only be calculated on the day of cancelation as it'll depend on the remainder of your 36 month contract". So that can pretty much be any amount... and they will cover themselves by saying you "agreed to the terms & conditions". I hope the mystery of the cancellation fee amount will soon be unveiled to me and other prospective customers...
Thank you so much for great review and feedback. We will have one of our consultants get in touch with you shortly to explain how the settlement fee is calculated.
Welcome to the dotsure.co.za family!
Thank you so much for great review and feedback. We will have one of our consultants get in touch with you shortly to explain how the settlement fee is calculated.
Welcome to the dotsure.co.za family!
