RG
Russel G

1 reviews | Active since Jul 2020

28 Jul 2020, 08:38

Great Service

I recently started using DotSure pet insurance (1 month ago) and when I took my puppy for routine vaccination at our local vet, they found out he had a severe skin condition that is not noticed by the naked eye as well as a gastrointestinal problem. We had to have 4 vet visits in 5 days and over 4K in vet bills to help resolve all the issues and I have to say DotSure was incredible! I submitted all my claims and I honestly did not think you would pay it all but within less than 4 hours the money for all 4 claims was in my account! Thank you for the FANTASTIC service received from the DotSure team! I am the proudest advocate of DotSure and have been dropping your name at every opportunity that I get when speaking about pets or my new puppy. I have gotten 3 of my friends to join DotSure and changing my parents' pooch to DotSure as well.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply28 Jul 2020, 08:51
Official
Hi Russel,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family