AE
Adrian E

1 reviews | Active since Dec 2019

16 Sept 2025, 14:35

Great service

My wife recently passed away from cancer and I needed to change our dog's insurance details to my account. The support team responded very quickly and assisted me as far as they could, unfortunately I didn't get the lady's name. I was required to cancel the policy in my wife's name and recreate in mine, which as you can imagine was not something I wanted to go through just after losing someone so close, however Demar Jansen from the sales team was incredibly helpful and got me sorted in the shortest time.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Sept 2025, 16:00
Official
Hi Adrian, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Demar as well. ;-) The dotsure.co.za family