BA
Bronwen A

1 reviews | Active since Sept 2018

05 Sept 2018, 11:28

Great service

Thanks to Severiano April for his service today. It's always a pleasure to speak to someone who communicates clearly. He checked whether I understood, he could even pick up when I was uncertain about something and took the time to answer questions and explain when I didn't understand. I felt like I was dealing with someone who knows the product and he listened to what my needs were and could offer me something suitable to my needs as well as offer extras which I didn't realise could be available through a funeral policy. After the consultation the quote was better than my initial online quote Thanks again

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Sept 2018, 09:10
Official

Thank you very much for posting your positive feedback. We’re delighted that Severiano showed you just how much we value you as a client. We’ll be very glad to share your compliment with Severiano and HER manager.

Warm regards

The Dotsure Team