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Vanessa R
1 reviews | Active since Dec 2020
04 Oct 2022, 22:01
Great insurance, bad sales rep
Dotsure is a good insurer overall. Just avoid getting a policy done via Dian. I had a mix up with the policy and emailed Dian multiple times with no response. Eventually someone else fixed it for me. My take away from this, once the sale is done you'll never hear from him again so don't bother wasting your time. Rather ask to be referred to Kristen
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Replies (2)
dotsure.co.za's replyOfficial
04 Oct 2022, 22:57Hi Vanessa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply04 Oct 2022, 22:57
Official
Hi Vanessa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Vanessa R's updateReviewer Update
04 Oct 2022, 23:00No need. It's already been resolved
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Vanessa R's update04 Oct 2022, 23:00
Reviewer Update
No need. It's already been resolved