1 reviews | Active since Jun 2017

12 Mar 2019, 17:10

Great Customer Service

I dealt with Genevieve on a claim that required quite prompt attention, and I really enjoyed my interaction with her, firstly because everything that she offered to do was done, I was also attended to within a few days which is out of the norm. Very often telephonic discussions are lost in translation, this experience was dealt with thoroughly and with great transparency. I recommend Dotsure as an insurance choice, but specifically Genevieve who was an absolute pleasure to deal with.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Mar 2019, 08:13
Official
Good day Chad.

Thank you so much for your review. We really do appreciate this. We are so delighted to hear that you had a positive experience with Genevieve.

Have a wonderful day.

Kindest Regards,

The dotsure.co.za team.