QvB
Quintin van Buren-Schele
1 reviews | Active since Nov 2015
23 Jun 2021, 13:53
Good Service
We have been with Dotsure for around a year, last week we had to take our Bully Bella in for an ear infection and she had her ears flushed. I submitted the account online to Dotsure and an SMS and email were sent. Micheala Cronje contacted me and assured me the claim was attended to, the same day our refund was paid. Fast forward to this week and our Rusty also a Bully has a tummy problem and to the vet, we went again. I submitted the claim and this time around Chante Du Plooy helped me with so much professionalism, our claim was paid out the same day. The staff is so friendly and efficient. Dotsure is definitely the company for pet insurance. Thank you Dotsure and a big shout out to Chante and Micheala.
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Replies (1)dotsure.co.za's replyOfficial
23 Jun 2021, 15:34Hi Quintin,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply23 Jun 2021, 15:34
Official
Hi Quintin,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
