TN
Tumi N

1 reviews | Active since Oct 2010

13 Oct 2017, 14:31

Good day Service

I tried to cancel my insurance with Dotsure as I have found a similar cover at a lower cost. Instead of them letting me go as a client, a consultant named Heather Mackenzie ensure ti retain me, and offered me a deal better that i had, and better than the other company's. She was friendly as well. I appreciated that they see it important to retain their clients as much as possible. I hope to receive the same kind of service when i claim, should i have to claim. Generally impressed with the overall service.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Oct 2017, 09:07
Official

It’s always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you’ve given Heather.

Have a wonderful day.