GM
Gugu M
1 reviews | Active since Jun 2022
07 Dec 2023, 06:24
Gee u
I insured a phone with them and put a claim that my phone is ******,they couldn’t replace me with the same item which was ******.Verity fisher told me I must choose between a claims card or voucher ,I don’t know how do they even get to the amount they gave on the claims card.It took them 2 weeks just to finalised a claim.Iam not impressed at all about about the service
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Replies (1)dotsure.co.za's replyOfficial
07 Dec 2023, 06:25Hi Gugu, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Dec 2023, 06:25
Official
Hi Gugu, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
