MB
Marisa B

1 reviews | Active since May 2019

11 Apr 2022, 13:41

Fuming

Beyond disgusted. I have paid my policy loyally for 4 years, amounting to thousands of rands, but when I claimed for my dog's surgery they barely covered anything. What use is the policy then? I would have been better off putting that money under my mattress for goodness' sake! Ridiculous.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Apr 2022, 13:43
Official
Hi Marisa,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za