JB
Jeannet B

1 reviews | Active since Oct 2016

26 Jul 2022, 08:56

Frustrating insurance

Am so frustrated right now by phoning and sending Emails to remind them to do their work I am so irritated Its been 2 months since my was submitted to Dotsure but no payment has been made into my account. I was involved in an accident on 6th on May 2022. 3rd party claim, their client bumped into my car... My car is bad... The boot dont open and i always travel with my kids 😓 I feel like they dont want to settle the claim. can someone answer me????

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Replies (1)
dotsure.co.za
dotsure.co.za's reply26 Jul 2022, 10:18
Official
Hi  Jeannet, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za