BR
Brad R
1 reviews | Active since Oct 2020
24 May 2023, 20:37
FRUSTRATED CUSTOMER
Hi, I have been waiting for almost 2 months to get a response for my claim with DOTSURE ... I can go on and on about their mistakes that they have made but I will be the better person and await a call from their supervisor who has promised to call me in the past 2 months. Note Im still awaiting for the calls made to me to be investigated as incorrect information was shared from Agent to myself.... if anyone cares at DOT SURE , IM AWAITING .....thanks
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dotsure.co.za's replyOfficial
25 May 2023, 08:07Hi Brad, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 May 2023, 08:07
Official
Hi Brad, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za