NL
Natashia L
1 reviews | Active since Jul 2019
01 Dec 2021, 12:59
From the inception of my policy with them I have received great service, until I had to claim for an accident on my car
From the inception of my policy with them I have received great service, until I had to claim for an accident on my car. I have been waiting for a call regarding the finalisation of my claim to date. Why do you not drag your feet so much when dealing with enquiries but when coming to claims you promise to call back but never do. I'm really dissapointed after all my previous reviews I made.
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dotsure.co.za's replyOfficial
01 Dec 2021, 13:12Hi Natashia,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply01 Dec 2021, 13:12
Official
Hi Natashia,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za