From Complaint to Compliment

After being misinformed about the claim reported on the 20th September 2022 by the consultants I was dealing with regarding my NCR, fortunately one of them had the decency to pass my complaint to Pam Koloti the Complaints Liaison and as much as we quick to write to hellopeter when we receive a bad review we should be the same when we write a complement. I was very skeptical at first but this lady proved me wrong I'd really like to thank her for the response and thorough research she did on the matter which had a positive outcome. I appreciate her for taking my complaint as she did and setting my mind at ease. I'm yet to receive the reward but based on how Pam Koloti handled the matter I trust her and have no doubt that dotsure will honor their side. We need more honest people like her in the industry.