AM
Aviwe M

1 reviews | Active since Mar 2020

13 Aug 2022, 09:59

Friendly, prompt and professional service!

I changed from my previous car insurer to dotsure and I must say that I am quite happy with their prompt and professional service. My car needed a jumpstart over the weekend after standing for more than 10 days. They jumped to help me and in fact I was the one who asked if they could only show up the next day at 8 am. The call center guy, I thinknhis name was Keegan, was so quick to help me and to reassure me. It felt like I had just attended a fruitful therapy session.Not only did the service agent show up the next day, but he was very early and offered the friendliest service I've had in a while. It's still pretty early in my journey with dotsure, but I feel at home already. I rate them as highly as I rate MiWay.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Aug 2022, 22:03
Official
Hi  Aviwe, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) The dotsure.co.za family