NK
Nadeem K

1 reviews | Active since Dec 2019

01 Mar 2022, 09:05

********** debit of my account

so i'm not their client nor will i ever want to be, they some how got hold of my bank account details and debited my bank account 3 times in a night on behalf of one of their clients, when i called in the next day they couldnt pick up the details, then they did find it 4 hours later and i was told that i will be refunded, 4 days have past and i'm still waiting. how did they get my bank details?

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Replies (1)
dotsure.co.za
dotsure.co.za's reply01 Mar 2022, 09:22
Official
Hi Nadeem,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za