LM
Loeto M
1 reviews | Active since Mar 2015
03 Jan 2022, 00:47
*****!
There's a policy which was opened **********ly using my details. I have canceled this policy but you still went to my account and tried to debit. Why? Now I have bank charges because the debit order bounced. Absolute BS.
Helpful (0)
Replies (5)0
Replies (5)
dotsure.co.za's replyOfficial
03 Jan 2022, 12:12Hi Loeto,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply03 Jan 2022, 12:12
Official
Hi Loeto,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
LM
Loeto M's updateReviewer Update
13 Jan 2022, 22:06Till now I'm still waiting for some feedback regarding the **********ly opened policy.
LM
Loeto M's update13 Jan 2022, 22:06
Reviewer Update
Till now I'm still waiting for some feedback regarding the **********ly opened policy.
dotsure.co.za's replyOfficial
20 Jan 2022, 13:41Hi Loeto,
Have you been assisted yet?
The dotsure.co.za team
Have you been assisted yet?
The dotsure.co.za team
dotsure.co.za's reply20 Jan 2022, 13:41
Official
Hi Loeto,
Have you been assisted yet?
The dotsure.co.za team
Have you been assisted yet?
The dotsure.co.za team
LM
Loeto M's updateReviewer Update
20 Jan 2022, 17:51No, I'm still waiting waiting.
LM
Loeto M's update20 Jan 2022, 17:51
Reviewer Update
No, I'm still waiting waiting.
dotsure.co.za's replyOfficial
03 Feb 2022, 10:06Thank you for your feedback Lerato,
dotsure.co.za
dotsure.co.za
dotsure.co.za's reply03 Feb 2022, 10:06
Official
Thank you for your feedback Lerato,
dotsure.co.za
dotsure.co.za