CvdH
Claire van den Heever

1 reviews | Active since Aug 2014

16 Sept 2021, 13:12

First claim with Dotsure was a pleasure, and a relief!

Chantelle Groenewald handled my first claim with Dotsure this morning, and really went out of her way to ensure that it was paid in full. I really appreciate your extra efforts to check and correspond details to ensure that my claim had the best chances of being paid. I really got the feeling that Dotsure will do what they can to assist customers fairly, rather than simply reject claims that are a bit complex and or not as black and white as they could be. Thanks Chantelle!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Sept 2021, 14:58
Official
Hi Claire, 

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Chantelle as well. ;-) 

The dotsure.co.za family