Finding new and creative ways NOT TO PAY

We’ve been loyal Dotsure clients for about seven years, faithfully paying our premiums with only two claims during that time. Unfortunately, our recent experiences with Dotsure have been deeply disappointing. Last year, when our dog had an accident, they found a "technical way" to reject our claim. Yesterday, our cat tragically passed away. We believed he would be covered for accidents or sudden illness, but we were wrong. Despite trying to explain the situation over the phone, the person I spoke to was indifferent and unhelpful.

Dotsure used to stand out because they seemed to genuinely care about pets and prioritized helping their clients. Sadly, that no longer seems to be the case. It’s clear now that they focus on finding reasons not to pay, regardless of how loyal you’ve been. (Dotsure only cares about your pet of you pay and don't claim)

I can no longer recommend Dotsure to anyone. If you’re looking for reliable pet insurance, you may want to look elsewhere.