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Be very careful when dealing with this company. I took a car policy out in December 2025, and in February I spoke to an agent about adding a few extra contents. She gave me the prices and i told her I would get back to her in the week. I TOLD HER NOT TO GO AHEAD UNTIL SHE HAD HEARD FROM ME. DOTSURE CONFIRMED THEY LISTENED TO THE CALL AND AGREED I HAD NOT ACCEPTED ANY NEW COVER. LO AND BEHOLD THAT NIGHT MY BANK MESSAGED ME TO ACCEPT NEW CONTENT COVER FOR R299.00. THE AGENT HAD GONE AHEAD WITHOUT MY PERMISSION AND ADDED A NEW COVER. I IMMEDIATELY CANCELLED THE POLICY AS THE AGENT HAD COMMITTED *****. I CONTACTED THEM AND THEY VERY NON COMMITTAL OR BOTHERED. I HAVE NETSTAR LINKED TO THE POLICY FOR A PERIOD OF 3 YEARS, AND THEY ARE NOT BOTHERED. I HAVE NOW GONE TO PINEAPPLE INSURANCE ,A VERY PLEASANT EXPERIENCE I MIGHT ADD. BUT NOW I AM SITTING WITH A NESTSTAR ACCOUNT DONE BY DOTSURE. I HAVE OPENED A CASE OF ***** AT THE POLICE AND HANDED IT OVER TO MY LAWYER. STAY AWAY FROM DOTSURE