MM
Marcel M
1 reviews | Active since Oct 2020
24 May 2023, 12:10
Faulty tracker
Good day, I have a tracking device with Dotsure and Netstar and the tracking device is faulty. I keep getting messages saying my vehicle has been moved from Parking when it is parked. Every time I call Dotsure, they promise to call me back with feedback but noone calls. Please assist. Thanks
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
24 May 2023, 12:26Hi Marcel, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply24 May 2023, 12:26
Official
Hi Marcel, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
MM
Marcel M's updateReviewer Update
24 May 2023, 12:28Thank you
MM
Marcel M's update24 May 2023, 12:28
Reviewer Update
Thank you