LD
Leigh D

1 reviews | Active since Jul 2015

29 Oct 2020, 09:00

FANTASTIC SERVICE from Arina Reyneke-Meyer!

I always get amazing, helpful, and friendly service from Dotsure! I logged my first claim yesterday afternoon and was a bit nervous because claims are normally where things go downhill. Arina made 100% sure that, that was NOT the case! She called me within minutes of me logging my claim and explained everything beautifully! She was knowledgeable, incredibly friendly, sympathetic towards my cat's injury, and the turnaround time on my claim was unbelievably quick. Within 12 working hours, my claim has been paid out and my vet bill settled. Thank you so much, Arina!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply29 Oct 2020, 12:32
Official
Hi Leigh,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family