AB
Abigail B

1 reviews | Active since Feb 2020

14 May 2020, 10:09

Fantastic service!

Wow! When getting the pet insurance at first my partner and I thought it might be a waste but we decided to go for it anyway... Our pet was involved in a fight earlier this week and when I submitted the claim to Dotsure it was assigned to Usha, upon contacting her she told me she will have a look at the claim and then provide me with feedback. Within an hour of my claim being sent I received feedback that the claim has been approved along with a detailed payout sheet. Normally when you think of claiming from an insurance anyone sees that it will be a struggle but with dotsure I literally sent two photos and the claim was sorted out within an hour! I am highly impressed with them and can recommend this to anyone who may think of getting pet insurance through them!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply14 May 2020, 10:27
Official
Hi Abigail,

Thank you so much for taking the time to provide us with such great feedback, it truly means the world to us! We will be sure to pass your message on to the team ;-)

The dotsure.co.za family