LK
Lizette K

1 reviews | Active since Oct 2018

04 Oct 2018, 14:05

Fantastic Customer Service Experience!

Hi, I have been a policy holder with Dosture Pet Insurance for the past year. Yesterday I have dealt with a fantastic consultant named Alexis Nel. She assisted me immediately and in my home language. And as not to waste my time, she took my details, completed my request and returned my call asap. She not only provide a fantastic customer service experience, but she immediately actioned my request and provided me with confirmation via mobile and e-mail. Dotsure is for certain the best Pet Insurance company and she offered to have a consultant phone me for car/home insurance quotes. Thank you Alexis, you have made my day! Warm Regards, Lizette Kritzinger

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Replies (1)
dotsure.co.za
dotsure.co.za's reply15 Oct 2018, 16:49
Official

Thank you very much for posting your positive feedback. We’re delighted that Alexis showed you just how much we value you as a client. We’ll be very glad to share your compliment with Alexis and HER manager.

Warm regards

The Dotsure Team