NM
Nothando M

1 reviews | Active since Feb 2014

02 Mar 2022, 05:45

False pretence policy add on

Cinteasha Kleinbooi called acting as if she was making a follow up on the insurance i just took but she was actually adding more policies without making me aware, i then at the end of the called her if i will be paying for the add ons she said yes and i told her to cancel and not processed. I don't want more then i have, so i she agreed i only got cancelation letters yesterday after 2 extra debit orders of R162 went off, i want my money and please make sure those stupid add ons i didn't ask for are removed in my name as i didn't approve a debicheck for them, i can report them as ***** with my bank.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply02 Mar 2022, 07:53
Official
Hi Nothando,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za