BvdW
Belinda van der Westhuizen

1 reviews | Active since Jul 2019

28 Feb 2023, 16:01

False advertising

Today i received an e-mail from Dotsure: "Get 50% off your first three months' premiums.Don’t give Murphy the satisfaction – protect your parts by signging up online and get 50% off your first three months' premiums.*" I signed up via their online platform, but once I received my policy documents and debicheck authorisation sms I noticed that it's for the full premium. I sent an enquiry and was phoned by one of their consultants whom claims that the e-mail I reacted on does not exist, I will not be getting 50% off my first three premiums!!! Is this false advertising or what? I feel *******

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Replies (1)
dotsure.co.za
dotsure.co.za's reply28 Feb 2023, 16:48
Official
Hi Belinda, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za