MC
Marike C
1 reviews | Active since Nov 2023
09 Nov 2023, 11:05
False advertising!!!!
I have had the most terrible experience with Dotsure . I submitted a quotation for a service for my car and it was approved , that's about 3 weeks ago ,had my car serviced ant submitted my claim . I am still waiting for it to be approved and paid out ! No communication from dotsure .I will not recommend them to anyone for any insurance or pet insurance.Worst company ever! They say 48 hours it's been a week .
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dotsure.co.za's replyOfficial
09 Nov 2023, 11:06Hi Marike, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply09 Nov 2023, 11:06
Official
Hi Marike, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za