KN
Kristian N
1 reviews | Active since Nov 2015
05 Dec 2022, 09:56
****d politeness
While I have not used your product as yet, my first experience wasn't great. Received a call this morning. Sales person polite and very scripted. When I said I sold my vehicle, he cut the call, have to move on. We are not numbers, at least end the call as politely as you started, which in hind site was not genuine. I understand you are trying to sell a product, but train your staff, because you are dealing with people not machines.
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Replies (1)dotsure.co.za's replyOfficial
05 Dec 2022, 11:10Hi Kristian, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Dec 2022, 11:10
Official
Hi Kristian, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
