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Maryanne T
1 reviews | Active since Feb 2021
26 Sept 2025, 11:55
EXTREMELY POOR Customer Service
In spite of a message on Hello p eter on Monday and a reply that said they would get someone to contact me, it is now Friday and no word from Dotsure. They don't employ humans anymore just Bots and you can get NO help from them Don't waste your money on a policy with Dotsure YOU CANNOT MAKE A CLAIM IF YOU NEED.
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dotsure.co.za's replyOfficial
26 Sept 2025, 14:56Hi Maryanne, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply26 Sept 2025, 14:56
Official
Hi Maryanne, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za