KG
Karen G
1 reviews | Active since Apr 2018
24 Apr 2024, 06:28
Extra covet I already had
When signing up with dotsure for the first time, I was happy with the monthly premium as they were within my price range. Once the first debit order when off I was surprised to be signed up for 3 other covers which I did not ask for or sign up for. After numerous email I have still not received my money back and no response thus far.
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Replies (2)
dotsure.co.za's replyOfficial
24 Apr 2024, 06:44 Hi Karen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply24 Apr 2024, 06:44
Official
Hi Karen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
KG
Karen G's updateReviewer Update
24 Apr 2024, 06:51Thank you.
KG
Karen G's update24 Apr 2024, 06:51
Reviewer Update
Thank you.