MSM
Mbali Summer-Rose Mdluli
1 reviews | Active since Sept 2023
20 Sept 2023, 17:11
Exploitation by Dotsure Insurance
I took out car insurance/cover wt Dotsure from 18 Jan 2023 n just discovered that Dotsure has been double debiting from my account for the covers i took with them .To my surprise they have been changing codes/referrences every month to make it harder for me to reverse the debits into my account. Im so livid for such an exploitation hence i have just cancelled every cover with them.
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dotsure.co.za's replyOfficial
21 Sept 2023, 09:36Hi Mbali, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Sept 2023, 09:36
Official
Hi Mbali, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za