KM
Karabo M

1 reviews | Active since Aug 2021

10 Nov 2023, 10:33

Exceptional Service

One of my Fur baby went for an eye surgery yesterday. I submitted my claim late in the afternoon just after four and already its resolved this morning. I'm totally impressed with the exceptional service I received from Michaela Cronje and the whole claims department for handling this so fast and with so much care. They were very compassionate on the phone too when they asked what led to the surgery. I highly highly recommend Dot sure pet insurance. I felt at ease knowing my car is also insured by them.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Nov 2023, 10:34
Official
Hi Karabo, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Michaela as well. ;-) The dotsure.co.za family