LN
Livingstone N

1 reviews | Active since Mar 2015

01 Mar 2016, 14:20

Exceptional Service

I would like to express my complements to one of your consultants, namely Heather McKenzie for her exceptional service.<br> <br> I have a policy with Dotsure and for some reasons my mind told me to cancel the policy and went to my bank and reversed the premium. I then received a call from Heather yesterday, on Monday 29 February 2016. Heather worked out a new reduced quote for me and I then just decided to continue with my policy instead od cancelling it. Therefore, I think she is an asset to Dotsure because she knows what she is doing in terms of customer retention.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply02 Mar 2016, 07:50
Official
Hello livingst,

It's lovely to hear about your positive experience with Dotsure and that Heather made you feel at home with us. We'll definitely be giving Heather the recognition that she deserves.

Kind Regards
The Dotsure Team