GJ
Gloria J

1 reviews | Active since Feb 2023

19 Feb 2024, 20:07

Exceptional - Giving pet owners the option to say YES to tests and treatments

We have not had anything but excellent service from Dotsure.

From pricing to customer care to how quickly they pay out a claim.

Our vet recently told us how grateful they are that we have Dotsure as we never turn away any recommendations on tests or exams or specialist referrals. She said unlike others that decline the same services due to having no insurance and no money to pay for even small treatments and dogs leave just as sick without a way to heal them.

Our last two claim processors we had were so kind and so very helpful. Emihle Klaas was so helpful and helped us quickly and efficiently. Today Lee-Ann Heideman also was exceptionally friendly and helpful and approved our claim in no time.

We are so grateful to Dotsure for taking the worry out of caring for our pets.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply19 Feb 2024, 20:21
Official
Hi Gloria, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Lee-Ann as well. ;-) The dotsure.co.za family