MB
Monique B

1 reviews | Active since May 2014

21 Nov 2024, 17:18

Excellent service in less than a day

I have been with Dosture for over 5 years and claimed twice when Sultan (my Sable GSD) was still a puppy.

I was at the Vet last week as Max (my Golden Retriever) appeared to have an abscess in his left cheek and I took Tessa (Golden Retriever) too, for her annual checkup, so I got my double patient discount LOL

It seemed that Sultan must have bitten Max on the cheek during their antics, and it was infected. The Vet treated Max and he got a course of meds.

Only today (due to exams at school) - a week later - I submitted the Vet account to Dotsure clearly indicating Max's portion and I have already been notified of a portion being settled, as per my insurance policy.

WOW - talk about 5 star service and efficiency.

Thank you Dotsure for helping with this unexpected Vet bill.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Nov 2024, 18:23
Official
Hi Monique, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family