MM
Madelien M

1 reviews | Active since Apr 2019

25 Jun 2020, 15:55

Excellent service from Dotsure Pet Insurance

My French Bulldog had surgery for breathing problems, with a vet specialist on the Monday. I lodged the claim with Dot Sure on Tuesday, and received immediate receipt response from Usha, the claim handler. The claim breakdown was sent to me a few hours later, early on Tuesday afternoon, and the full claim was deposited into my bank account on Wednesday. Unbelievable! Thanks Usha for the prompt service, answering my queries and completing the whole transaction within 24 hours!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply25 Jun 2020, 16:55
Official
Hi Madelien,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. 

The dotsure.co.za family :-)