EC
Erna C

1 reviews | Active since Apr 2011

30 Jun 2017, 13:58

Excellent service from DOTSURE

<p>On the 28 June 2017 I visited Dotsure website to have a look at medical insurance for our Pekinese puppy. Within 2 minutes I received a cell phone call from a lady with the name of Beryldene Anders from Dotsure. She said that she noticed that I am interested in insurance for Layla our puppy. Wow I was totally blown away this lady’s knowledge of their product and all the information she gave me with the different products that they have. I requested her to phone me back the next day at 10, I first had to discuss it with my husband. The next day spot on she phoned back and that made up my mind to sign up with Dotsure. The service that I received from Beryldene Anders was far above excellent and she is a big asset to her company. Her knowledge of her products, patience in explaining it over and over to me and overall her friendliness is absolutely fantastic. One again from the bottom of my heart Beryldene thank you so much you a real STAR!!</p>

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Replies (1)
dotsure.co.za
dotsure.co.za's reply03 Jul 2017, 10:01
Official

Thank you for this wonderful feedback. We’re very pleased that Beryldene has given you such excellent service. We’ll pass on your compliment to her.

Have a lovely day.