Excellent Service by Dotsure

I am extremely happy with the services of Dotsure. My puppy had an allergic reaction on Sunday. I rushed him to the vet which is open 24 hours a day. They assisted me and I paid the bill. I submitted my claim to Dotsure and received an automated email back. I phoned the following day and asked about the progress of my claim, because I was not sure if I filled in the documentation correctly. The friendly receptionist listened to me and after that she put me through to a consultant who talked to me through the process of the claim. Within less than 48 hours my claim was processed approved, and my money was deposited into my account. This was the fastest service I have ever had. I also updated my banking details and cellphone number and that communication was sent to my email saying a ticket has been received for it. The consultant which helped me was Samantha Armstrong she was friendly helpful and patient with me. She called me twice with feedback. I am really very satisfied with Dotsure and have recommended Dotsure to my parents with one dog My sister which has one dog and my partners family who has two dogs and one cat. I will also be adding my cat. I just want to add and say Dotsure sent me an Get well Soon Card for my Puppy via email and that was the nicest thing I have ever received from any company. I have never even personally received a card from any company for myself so that just made me even more grateful to have taken out this cover for my puppy. Thank you so much Dotsure.