BA
Bradley A

1 reviews | Active since May 2024

09 May 2024, 17:39

Excellent service as always

Dotsure is for me the best pet insurance. I'm on the ultimate plan for both my Jack Russells and I've only once had a minor issue that was quickly resolved.

My most recent interaction was with Siphosothando Matroos and she was very courteous and most helpful. After confirming the cause of the vet visit she immediately completed my claim and I was paid out the very next day. She even had the courtesy to call me back the same day to confirm it all.

Well done Dotsure once again!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply09 May 2024, 17:40
Official
Hi Bradley, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Siphosothando as well. ;-) The dotsure.co.za family