RB
Retha B

1 reviews | Active since Jun 2021

17 Dec 2021, 14:28

Excellent Service!

I want to thank Rachelle Fritz from Dotsure for the friendly, fast and efficient service I received from her. This was my first claim with Dotsure for our furkid Bruce. I uploaded the claim around 11 o'clock on Monday, 13 Dec and around 16:00 that same afternoon I received a call from Rachelle that the claim has been processed and the money should be in my account in 2-3 days. Sure enough, on the 15th I received the notification from my bank. Thank you Dotsure! It's really refreshing to still get such good service these days.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Dec 2021, 21:02
Official
Hi Retha, 

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Rachelle as well. ;-) 

The dotsure.co.za family