BP
Barry P
1 reviews | Active since Jan 2023
17 Nov 2023, 15:52
Excellent service!
Took my dog to the vet and submitted my claim by email at 10.38 this morning. Received an email from Zanele Mhlaba at 13.30 today, indicating that the claim was approved and that the amount to be paid (which was exactly what I expected, based on my sums!) would be in my account in 1-2 days. In these days of declining service levels, this excellent response was a breath of fresh air! Well done to Zanele & Dotsure... very glad we chose them to insure our dogs!
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Replies (1)dotsure.co.za's replyOfficial
18 Nov 2023, 06:12Hi Barry, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Zanele as well. ;-) The dotsure.co.za family
dotsure.co.za's reply18 Nov 2023, 06:12
Official
Hi Barry, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Zanele as well. ;-) The dotsure.co.za family
