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Niki A

1 reviews | Active since Sept 2015

16 Apr 2025, 12:30

Excellent service!

I've been with Dotsure pet insurance for four years and needed to add a second pet to the document. I also needed to change the annual payment to a monthly payment. I dealt with D'Angelo Whyte who was the epitome of what a call centre agent should be! Friendly, polite, super efficient and an asset to the firm. His follow up call was spot on the agreed time and the whole process was absolutely painless. Well done D'Angelo!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Apr 2025, 13:31
Official
Hi Niki, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with D'Angelo as well. ;-) The dotsure.co.za family