Excellent Customer Service

I was phoning around for insurance comparisons and came across dotsure.co.za and spoke with Iviwe Madabane. Ivie was polite, attentive and extremely professional not to mention patient with me and answered all of my questions.

I took a few days to get some comparative quotes but in the end chose dotsureco.za because of the customer service I received from Iviwe, not to mention that I am now saving a considerable amount of money compared to my past company. In actual fact when I called my past company to ask them if they could do any better they actually increased the quote when I told them my business was being run from home and that I also had a tenant!

In these times we need to save where we can or simply cancel the insurance. I was with my past company for 3 years and they could not really bother to assist a client that was claim-free all that time.

I do hope that in the unlikely event I do have to make a claim, everything is as efficient and smooth as my initial contact. Time will tell, but I do hope to remain claim-free for at least another 3 years!