Excellent Customer Service

My daughter Lailaa has a Toy Pom called Jager. He is 6 months old and the love of her life. On Monday 6 November, we decided to look into insurance / medical aid for Jager. The first company that came up in search engine was Dotsure. I requested a quote online and within minutes I received a call from Tarryn Wright. Not only was she professional in the way she conducted herself, she knew the product that she was selling and the different options. I told her that I will discuss with my daughter and that she had to call me the following morning at 11:00. Then she called me and my daughter was still in lectures. Then she said she could call me later. Then I asked her to call me at 17:30. Then I emailed her to say I am running late call me later. Really I was not trying her patience or testing her, BUT if I was, she passed all of this with flying colors. She phoned at 17:45 and again explained everything in detail to Lailaa and answered all our questions until 18:10. My daughter took the superior plan for Jager because we decided to look no further than the EXCELLENT!!! service that was provided by Tarryn Wright from Dotsure. Companies should look after staff members like this that put the client first, second and last because they are few and far between. Thank You Tarryn for a wonderful Customer Service Experience. Miriam