DN
Desiree N

1 reviews | Active since Nov 2016

17 Nov 2016, 12:55

EXCELLENT CUSTOMER SERVICE

<p>I recently took out a Pet Medical Aid with Dotsure, and as with all such products one is inclined to be sceptical when it comes to actually claiming. My dog had to have a cyst removed recently and when I submitted the claim, both Sasha and Ansulette were super efficient in getting the claim settled. I submitted the claim on the Monday and by the Tuesday the funds were paid into my account!! I can truly state that Dotsure's product is all that and more and I cannot thank Sasha and Ansulette enough for the FANTASTIC service and for settling my claim so quickly and efficiently.</p>

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Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Nov 2016, 08:28
Official

Thank you very much for posting your positive feedback. We’re delighted that NAME showed you just how much we value you as a client. We’ll be very glad to share your compliment with Sasha and Ansulette and their manager.