PN
Pieter N
1 reviews | Active since Jul 2015
19 Oct 2020, 09:04
Excellent customer care and service
Shanay Brown of Dotsure.co.za requires special mention for customer service Shanay contacted me everyday to inform me of the status quo of my claim after the repairs was done there was a slight adjustment to be done by the repairer and Shanay followed up on a regular basis I did not have to contact her once in this whole process Today , after the adjustments were made, last Wednesday ,she again contacted me and gave me the assurance that if anything was wrong with the work that was done to my vehicle I could call her and she would see to it
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Replies (1)dotsure.co.za's replyOfficial
19 Oct 2020, 10:00Hi Pieter,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply19 Oct 2020, 10:00
Official
Hi Pieter,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
